
Navigating a car accident in the hectic traffic of Lucknow can be incredibly stressful. The last thing you want is to deal with a long and frustrating insurance claim process. Your car insurance policy’s Insured Declared Value (IDV) is essentially the maximum payout you can expect if your vehicle is declared a total loss, whether due to theft or irreparable damage. However, to actually receive that full amount, you need to follow the right steps carefully after the incident. In 2025, as insurance processes and digital documentation continue to evolve, it’s more important than ever for residents of Uttar Pradesh to understand these steps to secure a fair and complete settlement.
Understanding IDV: Your Car’s Maximum Insured Value
credit to: Sahi Gaadi
Before we jump into the claims process, let’s clarify what IDV really means. It’s the current market value of your car, determined by the insurer when you purchase or renew your policy, taking into account depreciation based on how old your vehicle is. This figure represents the highest amount the insurance company will pay out if your car is deemed a total loss. To aim for that full IDV, you need to ensure that the insurer agrees the damage is truly beyond repair or that the vehicle is completely untraceable after being stolen.
The Right Steps After a Car Accident in Lucknow to Maximize Your Claim (Aiming for 100% IDV in Total Loss Cases):

By following these steps carefully after a car accident in Lucknow in 2025, you can significantly bolster your claim for a total loss and improve your chances of receiving the full IDV:
1. Ensure Safety First:
- Check for Injuries: Your first priority should be the safety of yourself and any passengers.Make sure everyone is alright and don’t hesitate to call for medical assistance if it’s needed.
- Secure the Scene: If it’s safe to do so, move your vehicle to a secure spot to prevent further accidents or traffic jams, especially on the busy roads of Lucknow.
- Exchange Information (Politely): If another vehicle is involved, be sure to exchange important details like names, contact numbers, vehicle registration, and insurance policy information. Try to keep the conversation calm and avoid arguing or admitting fault at the scene.
2. Lodge an FIR (First Information Report) Immediately (Especially for Theft or Major Damage):
- Essential for Total Loss: If your car has been stolen or is so badly damaged that it can’t be repaired, the first thing you need to do is file an FIR at the nearest police station in Lucknow. This step is non-negotiable.
- Provide Accurate Details: Make sure to give the police all the relevant information about what happened, including where and when it took place, and the circumstances surrounding the incident. Don’t forget to get a copy of the FIR – it’s a vital document for your insurance claim.
3. Inform Your Insurance Company Without Delay:
- Prompt Reporting is Key: Reach out to your insurance company as soon as you can after the accident or theft. Most insurers offer toll-free numbers, online portals, or mobile apps to make reporting quick and easy.
- Provide Accurate Information: Be clear and concise when explaining the incident. Include the date, time, and specific location in Lucknow, along with details about the damage or theft.
- Get a Claim Reference Number: Make sure to jot down the claim reference number your insurer gives you for any future communication.
4. Document Everything Thoroughly (Crucial for Proving Total Loss):
- Take Photographs and Videos: Snap detailed pictures and videos of the accident scene, showing the damage to your vehicle from every angle, any other cars involved, and the surrounding area in Lucknow. This visual evidence is essential for assessing the damage.
- Gather Evidence: Collect any relevant evidence, like eyewitness accounts (and their contact info), CCTV footage (if available from nearby businesses in Lucknow), and police reports (the FIR copy).
- Preserve Damaged Parts (If Applicable): If your car is badly damaged but not completely beyond repair, keep any significantly damaged parts as evidence for the surveyor.
5. Work Closely with the Insurance Surveyor:
- Mandatory Survey for Major Claims: When you file a significant claim, the insurance company will send a surveyor to evaluate the damage and figure out how much you’ve lost. It’s important to fully cooperate with the surveyor and share all the information and documents you’ve collected, like the FIR and any visual proof you have.
- Highlight All Damages: Make sure the surveyor takes note of every single damage to your vehicle. Don’t skip over any minor issues, as they can all play a role in deciding if your car is a total loss.
- Explain the Irreparable Nature (If Necessary): If you think the damage is so severe that fixing the vehicle isn’t worth it, be sure to explain your thoughts to the surveyor. Share any repair estimates you’ve received from authorized service centers in Lucknow to back up your claim for a total loss.
6. Get to Know the “Total Loss” Criteria:
- Beyond Economical Repair: A vehicle is generally labeled a total loss if the repair costs go beyond a certain percentage (usually around 75-80%) of its Insured Declared Value (IDV).
- Constructive Total Loss: Even if the repair costs are just under that threshold, if the vehicle has serious structural damage that could affect its safety or ability to drive, the surveyor might classify it as a constructive total loss.
7. Negotiate Fairly with the Insurer (If Necessary):
- Take a Look at the Surveyor’s Report: After the surveyor hands in their report, the insurance company will evaluate your claim to determine if it qualifies as a total loss. If you can, try to grab a copy of that report.
- Get a Grip on the IDV Calculation: Make sure you understand how the insurer figures out the IDV based on your car’s age and its depreciation schedule.
- Show Your Supporting Evidence: If you think the IDV they’re offering is lower than what your vehicle is worth in Lucknow, don’t hesitate to present evidence, like recent sales of similar models in your area (even though insurers usually stick to standard depreciation).
- Ask for Clarification: If anything is unclear, don’t be shy about asking the insurer for a straightforward explanation of their assessment and the final claim amount they’re offering.
8. Complete All Required Formalities Promptly:
- Submit Necessary Documents: Once your claim is approved as a total loss, the insurer will need you to provide certain documents, including the original Registration Certificate (RC), your insurance policy documents, proof of ownership, and a No Objection Certificate (NOC) from the financing bank (if that applies to you).
- Follow Instructions Carefully: Make sure to stick to the insurer’s guidelines regarding the transfer of ownership and any other formalities needed for the total loss settlement.
Why Aiming for 100% IDV Requires Proactive Steps?
- Proof of Irreparable Damage: You’ll need to gather enough evidence (like photographs, the surveyor’s assessment, and repair estimates) to convince the insurer that your vehicle is truly a total loss.
- Timely Reporting and Documentation: Any delays or missing paperwork can hurt your claim.
- Cooperation and Communication: Keeping clear and open lines of communication with both the police and the insurance company is essential.
Conclusion for Car Owners in Lucknow (2025)
Experiencing a car accident can be incredibly stressful, but knowing the right steps to take afterward can make a big difference in how your insurance claim turns out. If you’re aiming for a full 100% IDV in the event of a total loss in Lucknow in 2025, it’s essential to focus on safety first, report the accident without delay, keep thorough documentation, work closely with the surveyor, and familiarize yourself with what qualifies as a total loss.
By staying proactive and well-informed, you can navigate the claims process smoothly and work towards a fair settlement that truly reflects the insured value of your vehicle, allowing you to get back on the road with as little financial strain as possible.
Also read- https://harnews24.com/how-to-apply-for-ipo-on-zerodha-from-home-with-new-sebi-regulations-in-2025/
FAQs
Q1. What does “100% IDV” mean in car insurance after an accident in Lucknow?
“100% IDV” means you could receive the full insured declared value of your car as compensation from your insurance company if it’s deemed a total loss due to irreparable damage or theft following an accident in Lucknow.
Q2. What is the most important step to take right after a major car accident in Lucknow to potentially claim 100% IDV?
The most important steps include ensuring everyone’s safety, reporting the incident to the police right away (filing an FIR is especially crucial for total loss situations), and quickly notifying your insurance company with accurate details about the accident and the damage incurred in Lucknow.